New York

Consumer Healthcare Experience State Survey

A survey of more than 1,400 New York state adults, conducted from December 26, 2024, to January 3, 2025, found that:

  • Over two-thirds (68%) experienced at least one health care affordability burden in the past year;
  • 4 in 5 (80%) worry about affording health care in the future;
  • 2 in 3 (66%) of all respondents delayed or went without health care due to cost in the last 12 months;
  • Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
  • Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide and regional survey results.

2025 Briefs

2019 Briefs


Recent Surveys

Long Island, New York: 48% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of New York adults conducted from Dec. 20, 2018 to Jan. 2, 2019, residents of Long Island experienced healthcare affordability burdens at high rates, but not as high as the New York City Boroughs. All told, nearly half (48%) of…

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New York City Boroughs: 59% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of New York adults conducted from Dec. 20, 2018 to Jan. 2, 2019, residents of the New York City Boroughs experienced healthcare affordability burdens at rates higher than other regions of the state. All told, more than half (59%) of…

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New Yorkers Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines

Nationally, consumer worry about healthcare affordability is well documented but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in New York.  A survey of more than 980 New York adults, conducted from Dec. 20, 2018…

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Upstate New York: 45% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of New York adults conducted from Dec. 20, 2018 to Jan. 2, 2019, residents of Upstate New York experienced healthcare affordability burdens at high rates, but not as high as the New York City Boroughs. All told, nearly half (45%)…

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New York State Survey Respondents Struggle to Afford High Health Care Costs; Worry about Affording Health Care in the Future; Support Government Action Across Party Lines

KEY FINDINGS A survey of more than 1,400 New York state adults, conducted from December 26, 2024, to January 3, 2025, found that: A RANGE OF HEALTH CARE AFFORDABILITY BURDENS Like many Americans, New York adults experience hardship due to high health…

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Altarum in Action

Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more

Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more

Read More Altarum in Action Resources